Parking Management FAQ Support

Report a Fault

Please call 1300 652 941 and provide - the machine ID that you experienced the fault with. The machine ID is on the front of the machine, just near the tariff information.

Ask for a Refund

Download the Form


Please call 1800 772 403 – please quote the infringement notice number located on the top of the printed notice.

Download the Form

Frequently Asked Questions

Pay parking applies to around 9000 car spaces in Parkes, Barton, Acton and the Russell precinct. It is consistent with parking arrangements at other employment centres in Canberra.

  • When does pay parking start on National Land? +

    Pay parking on National Land commenced 1 October 2014.
  • Where will pay parking operate? +

    Pay parking applies to car parks on National Land in Parkes, Barton, Acton and the Russell Precinct. Read More
  • What are the rates of payment for pay parking? +

    Pay parking is charged at $2.50 per hour and $12.00 per day or $57.50 for a five day ticket.Credit card machines can issue five day tickets, usable for five consecutive days (not including weekends or public holidays) for $57.50. For example a ticket purchased on a Wednesday will be valid for use for Wednesday, Thursday, Friday and the Monday and Tuesday of the following week.A new ticket would need to be purchased from the following Wednesday.
  • How can I pay for parking? +

    Parking machines on National Land take credit cards. At least one machine in each car park also takes coins for payment. The NCA website outlines detailed maps showing machine locations.
  • Do credit card payments have any fees added to them? +

    No - all of the payments made into the pay parking machines include any credit card fees or charges.
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Pay Parking

Report a Fault, Ask for a Refund or obtain more information on Parking Infringements.

Pay Parking Enquiries

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